Activation Code email not received

[ogrebattle]

I have not received the purchase confirmation email which is supposed to contain the activation code for the software download.  Please resend.

[email address removed]

[TurboTaxGinette]

You may want to check your junk mail folder to make sure your TurboTax receipt didn’t end up there by mistake. If you still don't find it please confirm that the email associated with this account is still valid by replying YES or NO only. 

Our TurboTax FAQ may be of help: Where is my TurboTax licence code?

Thank you for choosing TurboTax.

[ogrebattle]

YES

[ogrebattle]

Still have not received activation code, and is not in Junk folder or any othe email folder.

[TurboTaxBrenda1]

An email has been sent- please verify.

[Helen Martin]

 I cannot find it now, how do I get assistance to find the activation code for 2022-Turbo Tax

[Helen Martin]

yes it is active

[Helen Martin]

I checked junk, no not there, cannot locare, to activate again

[Helen Martin]

It is the 2022 Activation code, and checked junk and looked through all files, cannot find my instal for 2022 or activiatopm code.   Just need to get a copy of my filing for one return, as client has returned and now needs to file.  How do I get the code again. Please help

[TurboTaxAniqua]

@Helen Martin  Is this is a Retail product or a direct online purchase from Intuit?