activation code not working

[rochrumiemka]

Hi, I purchased my online turbotax at costco. When I entered the code it wasn't accepted.

I entered the code 3 times : )

[TurboTaxSusan]

Can you please sign into your account and check if your product has been activated. Please use this link: https://ww1.2023.ca.turbotaxonline.intuit.com/signin?_swlg=en

[rochrumiemka]

Yes, thank-you! Vishwanath K. was incredibly patient and thorough as he worked to remedy this glitch. 

He needed to use different approaches to arrive at a solution and was always positive and forward thinking!

[TurboTaxBrenda]

Thank you for your feedback, we are pleased to hear that you had the help that was needed, we will be sure to forward your compliment. 

Thank you for choosing TurboTax.