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After net filing my taxes, I wanted to download my T1 General for 2020, however, I received the following error message, "Oops, we encountered an error" please help!

 
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After net filing my taxes, I wanted to download my T1 General for 2020, however, I received the following error message, "Oops, we encountered an error" please help!

Thank you for choosing TurboTax. You can find a copy of your submitted T1 General if you have registered for a CRA My Account. Your account should have the records of T1 General for the current year and the past 11 years that you filed under the tax returns view section. Anything older, you will need to contact the CRA directly at 1-800-959-8281 to request a copy.

 

If you used TurboTax to file your taxes for the year that you need, you simply log onto your TurboTax portal and access the return for the year you are interested in.

 

For more information please click: How to Get a Copy of a T1 General Return

 

If you need any further clarifications, we would be glad to assist you by having you contact us by phone or via Facebook or  Twitter