I downloaded Turbo tax standard version last month
I just entered my medical slips in & when I tried to exit TT it came up with an error to check disk space
I have plenty of disk space
I uninstalled TT twice & reinstalled it when starting up TT I checked the box to get the updates
entered some info same result error message & info disappeared
3 rd time I did not check the updates box ..entered some T slips & no problem
I am afraid to do anymore work with TT it is a waste of time
Anyone having the same problem ?
Solution or hope they fix the updates
I do not think it is just me
Thanks
Please try saving the return to a different location, such as your desktop.
You can also try running the program as an Administrator. To do this, right click the TurboTax icon and select "Run as Administrator"
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
Thanks
So I tried running as administrator
info was still there that I had input then closed TT
restarted & accepted the upgrades
When trying to close TT get error code TT401 but at least the input in the forms was still there for now
Will not be putting anymore info in for the time being & hope the error code gets fixed
We have been told Windows Defender can interfere with TurboTax being able to access folders. This is why the TT401 error occurs. It requires changing permissions in Windows Defender to allow TurboTax to save files.
There are continuous updates being done before tax season opens. Thank you for updating us.
Thank you for choosing TurboTax.
Thanks
Finally found the app to add to window defender so fingers crossed that does the trick
I am semi computer literate but this is a PITA
Thank you for the update.
Thank you for choosing TurboTax.
How to fix the problem?
@bmoody Please try saving the return to a different location, such as your desktop.
You can also try running the program as an Administrator. To do this, right click the TurboTax icon and select "Run as Administrator".
Also make sure that you don't have any anti-virus or firewall software blocking TurboTax from saving.
If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.
So far I signed in as administrator
Then in Windows defender gave TT permission to save files
So far the info I inputted in the forms is still there & no error codes
I have not had time to waste putting all my medical back in to the worksheet in TT
I am leery of doing it in case everything gets wiped out
AGAIN
Will report back when I get time to waste doing my tax forms
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