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Cannot create account - The feature you've requested is temporarily unavailable

Please see our TurboTax FAQ for help: Why do I see "The feature you've requested is temporarily unavailable" when signing in? 

 

Thank you for choosing TurboTax.

Cannot create account - The feature you've requested is temporarily unavailable

"Please see our TurboTax FAQ for help"
Well that did not work.  I can log in under one account, but we can't create a new account for a different person.
There's no VPN.  No ad blocker.  Nothing weird.

Cannot create account - The feature you've requested is temporarily unavailable

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line. If a resolution is not found, please ask for an escalation so an investigation can be opened.

​​​​​​​Thank you for choosing TurboTax.

taxUV
New Member

Cannot create account - The feature you've requested is temporarily unavailable

I had same issue. I tried safari and chrome. After trying following steps in chrome i was able to create account.

  • turn off ad blocker
  • turned off VPN
  • turned off windows firewall, YOU HAVE TO TURN IT OFF, adding tubotax to allowed list won't work. (i do not have any other antivirus installed so if you have turn it off as well)
  • allowed 3rd party cookies
  • allowed java script
  • allowed pop up (in short allow all settings for turbotax in your browser)

Hope it helps. Happy taxing (attn: to user who commented screen shot with caption it is back in 2024)