Error - Enter an amount for CPP/QPP contributions on the T4 in corresponding boxes 16 or 17

[TurboTaxAniqua]

@TrevorW87 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

[TrevorW87]

I have been waiting over two weeks to file my taxes due to this issue and I’m sure others have been waiting longer. Had I known the ongoing issue was going to take weeks and still be unresolved I would have mailed my taxes in. Is there an ETA for a fix. If it is over two weeks for a resolution then I might as well mail in. Very disappointed as I bought this software to aid in my tax filing and provide the fastest possible return. 

[TurboTaxAniqua]

@TrevorW87 Try removing the amount in box 17 if you have lived in QC but worked in another province.

[TrevorW87]

As previously mentioned, box 17 is empty. It seems like we are going in circles here. Box 10= province of employment states ON, Box 16/16A has values as CPP contributions were made, and box 17/17A is empty as Ontario employer doesn’t make QPP contributions. Please provide a helpful update as soon as possible. Thank You 

[TurboTaxAniqua]

@TrevorW87 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

[MorganRae]

Do you have an ETA for this fix? Because this is kinda ridiculous.

[ktel]

Did any of you try filing with Wealthsimple? . I was unable to file with Turbo tax  or Wealthsimple at first but WS support  corrected the error I was getting and I was then able to file to the CRA 2  weeks ago .   The error I had still hasn't been fixed by Turbotax.