Error T3 Box 52 and 53

[TurboTaxAniqua]

@jim228- Do you have an amount in Box 21? Box 21 on the T3 for 2024 is just the sum of the amounts in boxes 52 & 53. You need to put whatever is in Box 21 in either 52 or 53 for it to transfer to Schedule 3. It doesn't matter which, as they are both taxed at the 50% rate, but for some reason using just Box 53 seems to work better for some people.

[Prime72]

I have the same error. Please send me an e-mail once it is fixed, I am patiently  waiting for my tax refund so please do this in a timely manner.

Thanks!

[Prime72]

I reviewed all my T3 slip entries and all are correct. Still, I received the following message after NETFILE:

Your federal return was not accepted by the CRA

Message from CRA

One or more entries in your tax return require correction. The data entered is either invalid, or mandatory information is missing. If you are unable to resolve the issues, please contact your software provider.

Please advise.

[TurboTaxAniqua]

@Prime72 We are attempting to resolve this error. We hope to have this resolved by or on April 14th, and our development team is working on it. For our customers' awareness, we have placed a banner in the TurboTax filing section. Thank you for your patience.

[Yebidiah]

Good morning,

Will the fix be for the web based version of the software as well?

Will check back on the 14th.

Regards

[Frustratedtaxpayer66]

Please add me to the list as well to be emailed.  As of April 11 this is still not fixed.  Thanks

[deceaseddoer]

I just checked, Turbo tax ignores Box 21 and only uses Boxes 52 and 53 to calculate tax, also my boxes 52 and 53 do add up to Box 21, just like everyone else

A family member just had their return processed by a tax provider with no problem e-filing.

[Chefero]

I'm getting a little suspicious of the "fix" date. A previous post changed the date from 14th originally to the 16th by the Moderator (page 14,Sunday). Now it's back to the 14th.

It's getting too close to deadline.

[Lyne1510]

Morning,

 I also tried to file my taxes and Turbo tax prevented it with the error "The sum of capital gains before June 25 in box 52, and capital gains after June 24 in box 53, must equal the total capital gains in box 21. Review and adjust your entries."

Do you have an immediate solution to fix this?

Please add me to the list of people who will be notified when this is fixed.  It is very frustrating as I want to Netfile it and not mail my income tax

[RobGreen]

See Error Codes and fixes as per TurboTax Website.  There is a posted solution for Error 95365.  

https://turbotax.intuit.ca/tips/net[product key removed]?cid=em_EFILENotification_braze_various_var_...

Resolved error codes as of April 7, 2025

Error Code 95365

Error issue: There are entries for capital gains on T3 information slips and CRA has indicated that there may be a rounding issue.

Customer action: For all T3 slips in your return: - Remove the amount from Box 52, if applicable (leave it blank) - Enter the sum of Box 52 + Box 53 in Box 53 - Ensure Box 53 equals the amount in Box 21 If the error persists, try rounding the box amounts (21 and 53) to the nearest dollar and submit via NETFILE once more. Try filing after April 7, 2025.

Expected resolution date: Adjustments were made to the production system on April 7, 2025 to address erroneous instances of this error code due to rounding issues.

As of 8pm on April 11th, this is still not working.  I have deleted box 52, and put the total of box 21 into box 53 and the amount is still not transferring to line 68140.  I also tried rounding the amount up and that also did not work.  Hoping this is fixed on Monday April 14th with the update.