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Find CRA Netfile error information >> HERE!

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

On the FHSA dedution page in Easy Step, I have $16,000 under "Maximum available for 2024" that I want to fully carry over to 2025. However underneath is "If you wish to claim less than the maximum amount above, enter it here. The difference will be carried forward and available to be claimed next tax year" The problem is the box beside it , so I can't carry over the $16,000. It will let me input anything from $.01 to $16,000 just fine however. When will this be fixed?       FHSA 2.jpg    FHSA Summary 1.jpg

9 Replies

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

We suggest you to contact our product support team by phone

They have access to tools we don't have here in Community, like screenshare, and see the issues to escalate into an investigation, if needed.

Thank you for choosing TurboTax.

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

hello did you get an answer for your question .. I have the same issue as I want to carry forward the whole FHSA to next year but turbo tax will not let me enter a 0 value 

 

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

Hey there. (I incorrectly answered the question earlier - thought it was to do with something else). The error is STILL THERE! 3 weeks until tax deadline and we still can't input $0.00 in this box. Turbotax please get your act together!!  

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

@pmdsouza If you are using TurboTax Desktop, updates were available this week. Please make sure to update your software and try again.

 

Thank you for choosing TurboTax.
 

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

I updated today (April 6/25) and still have the same problem. Turbotax, I've put a lot of time into identifying and this problem, and working through it. I bought Turbotax as a reliable product, and am disappointed that this problem still exists. Please fix right away.  

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

I have just updated the software and the issue is still there . I cannot input 0 .. it assumes the field is empty and uses the whole amount as a deduction .. the minimum I am forced to enter is .01. This is not correct 

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

@Gerbear111 We are attempting to resolve this error in collaboration with CRA. We hope to have this resolved by or on April 14th, and our development team is working on it. For our customers' awareness, we have placed a banner in the TurboTax filing section. Thank you for your patience.

Mike383
Returning Member

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

Just tried the latest update and still 0 value for max amount of FHSA to claim in 2024 does not work.  Any news on when this issue is expected to be resolved? 

FHSA Deduction Page doesn't let me input zero for difference carried forward and available to be claimed next tax year.

Hard to believe it's still not resolved by TurboTax. The response above from TurboTax stating they are working on it "in conjunction with the CRA" is ridiculous, as it's simply a software error on TurboTax's side of things. Nothing to do with the CRA!  I'm really disappointed with TurboTax this year because of this and the many other errors.