Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Getting Google Chrome error

I cannot access Turbo Tax as apparently I don't have current version of Google Chrome.  I've downloaded Google Chrome repeatedly and still receive error message & can't access Turbo Tax to prepare my income taxes.  PLEASE let me know what I have to do correct this issue?

1 Reply

Getting Google Chrome error

Are you using TurboTax Online? Please try clearing your cache or using another browser. This page from Google has instructions on how you can clear your cache in Chrome: https://support.google.com/accounts/answer/32050

 

If the above doesn’t resolve your issue, or if you are using TurboTax CD/Download, please let us know what the exact error message you are getting is.