how can i get my new intuit turbotax premire online edition to open

[fred-kim-matthews]

what kind of a product wont open

[TurboTaxSusan]

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.