How to communicate via Internet for following TurboTax Live Full Service Basic 2022 product?

[Olha]

How to communicate via Internet for following TurboTax Live Full Service Basic 2022 product? I have inactive mobile number now. Also, I out of Canada now. I paid for the product and gave access to CRA back on 03/28/2023.

[TurboTaxSusan]

You can use the 'send a message' function in your return, or the chat box. 

[Olha]

@TurboTaxSusan, hi. I couldn't find "send message" function in the Return page. Also, where is the chat box? I'm in the second step in the My Return. I would like that expert has already started to work with my documents. Now I have only Ukranian mobile number.  Could you help me?

[TurboTaxSusan]

Unfortunately, our Tax Experts can't call numbers that are not Canadian.

To request a refund, please use this form: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...