Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    conradenis-gmail
    New Member

    I am paying for live chat help, i dont have access to a phone. and the automated live chat keep telling me to call.... what can i do?

    why i am paying for a service they are refusing to provide? i need to talk with a live chat, is it possible?

    posted
    ‎March 9, 2024 8:31 AM
    last updated ‎March 09, 2024 8:31 AM
    0
    1
    340
    Reply
    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    I am paying for live chat help, i dont have access to a phone. and the automated live chat keep telling me to call.... what can i do?

    You might be trying to chat when there is no one available.

     

    Our hours during tax season are:

     9 AM to midnight ET for English support
     9 AM to 9 PM ET for French support

    ‎March 9, 2024 5:52 PM
    0
    333
    Reply

    Related Content

    Waynejones51
    yelkaob
    fbodra
    Proudy
    ris64