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TurboTax 2018 keeps saying 'TurboTax quit unexpectedly'. This happens when I start it or when I open a .TT18 file (more than one). A reboot doesn't fix it.?

 
3 Replies

TurboTax 2018 keeps saying 'TurboTax quit unexpectedly'. This happens when I start it or when I open a .TT18 file (more than one). A reboot doesn't fix it.?

I tried uninstalling and reinstalling and it didn't help. The problem seems to occur when it starts up and before the check for updates runs. If the check for updates runs the error doesn't occur. If I just 'X' the message which says the .TT18 file can be recovered the error does not occur again. Each time I shut down TurboTax and restart it the error occurs before the update check runs. I am using a satellite connection. I did have a .TT18 file corrupted by chosing to recover the file when I didn't realize there was no issue with the files.

brian23
New Member

TurboTax 2018 keeps saying 'TurboTax quit unexpectedly'. This happens when I start it or when I open a .TT18 file (more than one). A reboot doesn't fix it.?

I have had the same issue as well. Do we choose to fix the file or not when opening? Help?

TurboTax 2018 keeps saying 'TurboTax quit unexpectedly'. This happens when I start it or when I open a .TT18 file (more than one). A reboot doesn't fix it.?

Please try uninstalling & reinstalling the program. It will not delete any of you saved returns.

https://turbotax.community.intuit.ca/replies/2647640

https://turbotax.community.intuit.ca/replies/3169457

If you are still having issues, please contact our phone support for further assistance: https://turbotax.community.intuit.ca/replies/3152013