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ldeacon09
Returning Member

I was charged twice for my turbotax basic download ?? How do I get my money back for the extra charge ? ?

 
3 Replies

I was charged twice for my turbotax basic download ?? How do I get my money back for the extra charge ? ?

ldeacon09
Returning Member

I was charged twice for my turbotax basic download ?? How do I get my money back for the extra charge ? ?

This link does not take me to a form to fill out and this site is very difficult to Navigate. I have also tried looking for my purchases to get an order number for confirmation , there is no record of my purchase that I can see anywhere ?? I can screenshot my bank account where you can see I have been charged twice ? Can we communicate through email ? 

I was charged twice for my turbotax basic download ?? How do I get my money back for the extra charge ? ?

Sorry, I use an old link. It should be https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

 

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