Hi. I was able to enter my transit pass amounts -pre June 30th and post. However, they give rise to an error and although I have taxable income there is no transit pass deduction. Is this a bug or is there something I could be doing wrong -I have used the product for years.
The transit pass - was definitely an issue which is being fixed- the update is scheduled for January, 31st, 2017. Please try again and let us know if you were successful in entering your buss passes.
You will need to log out of TurboTax and log back in so that your TurboTax software is updated then you can continue your return.
The transit pass - was definitely an issue which is being fixed- the update is scheduled for January, 31st, 2017. Please try again and let us know if you were successful in entering your buss passes.
You will need to log out of TurboTax and log back in so that your TurboTax software is updated then you can continue your return.
If you are able to save your progress using the File-Save option, save the return first. Then close your program and restart. Be sure to perform any updates before resuming your return.
If you are unable to save your progress or if the issue persists, please call our support team by clicking the following link. Once you have completed the required information, the phone number to the appropriate agent and an incident ID will appear.
Great news!! You can now save your return- then log out of TurboTax and sign back in to allow for the update to take place and you will have no issues with entering your Public transit passes.
The rules for transit has changed for 2017. You can only claim deductions for the amounts pre June 2017. You should perhaps remove the post June 2017 and this may remove the error.
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