Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

It's not displayed for 'continue' button on Let's do your taxes page

I bought Turbotax 2021 on Costco last Saturday Feb. 19 2021, installed it on Feb. 20, transfer the information that I made last year, to proceed my taxes, but there was no button for Continue on Let's do your taxes, i can't do anything with it. Is it a problem only for me or is it a bug for Turbo tax? I tried to contact Turbo tax support, but i couldn't reach them. I reported my taxes with Turbo tax more than 7 years, but that's the first time for the issue. Would you please let me know how to resolve this issue? If I can't resolve the issue, i will return it, will use another tax program for 2021 Taxes.  Thanks! Jin An

3 Replies

It's not displayed for 'continue' button on Let's do your taxes page

You may need to scroll down and to the right to see the "Continue" button.

 

It's not displayed for 'continue' button on Let's do your taxes page

I scrolled down to bottom, no button for 'Continue' as the below.

And all the menus were disabled. Please take a 

 

 

 

TURBO TAX.jpg

It's not displayed for 'continue' button on Let's do your taxes page

You have to scroll sideways, not just down.