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Line 23600 input not working!

How am I supposed to input Line 23600 of my Spouses 2024 Return when the return hasn't been completed yet? Before you respond with "make your best guess and correct it after completing the return", this does not work. ANY number I put in will not let me proceed to the next page. I've tried using the 2023 and 2024 Numbers (incase it was a typo) and neither work. I've tried doing the calculations from previous user questions and it's the same result. I've wasted over an hour on just the initial setup and cannot proceed any further....this needs to be addressed. My next step will be a refund and using another program if this isn't resolved.

1 Reply

Line 23600 input not working!

Your spouse/partner's net income (Line 23600) is calculated by subtracting social benefit repayments (Line 23500) from their net income before adjustments (Line 23400). 

 

Line 23400 less Line 23500 equals Line 23600. So, if your spouse didn't have any social benefit repayments, then Line 23400 is the same as Line 23600.

 

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance.