same here
I'm getting the same issue: "You can't proceed further because one or more of your tax forms is currently unavailable. Please check back later."
Customer support informed me the deadline is March 15th. However, I didn't find any official information about this, so I'm not sure it's the real deadline.
It's disappointing that this isn't being prioritized and is taking so long to resolve.
I called Revenue Canada this morning and they indicated as per their website that they will be updating Schedule 3 in the next several weeks. Also, the current version of Schedule 3 ( in PDF form) on their website should not be used as it is the incorrect version. I have now removed the capital gains receipt info from the return but as of this mornings Turbotax update, the software will not allow me to print my return and I do not Netfile. I have completed my return without the capital gains info and have no other forms that are on the locked list, so conceivably I should be able to print my return and pop it in the mail, but the software will not give me the option to print. I am at a screen which gives me the message: "CRA's Netfiling service for Tax Year 2024 will open in mid February 2025. Please come back then to print or electronically file your return. This is incredibly frustrating. I have never had so much problems using Turbotax. Can you please tell me what's going on here. Has the software now been locked for all until Schedule 3 has been updated ??
Hi all,
I am in Quebec and I am facing the same issue, when including the T5 form.
Even though the T5 form is not locked, it seems to be a glitch with Turbotax. I have been on the phone with TurboTax customer support for 2+ hours today, no luck. They cannot figure out the issue.
Very disappointing to not be able to file a basic tax return.
This must be escalated immediately.
I am in QC too. They told me on the phone that it could be the reason that CRA 'locked' my T5 form, and they suggested me to wait a couple days and check it again. So disappointing to get this useless suggestion
ceesbb
New Member
MapleState
New Member
RP7388
New Member
LJG
Level 2
BrandoJM44
Level 1
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