Lost Activation Code

[pschnare]

I bought a new computer and have a new email address.  When I try to go into previous tax returns I am asked for the activation code on my CD, but I no longer have the CD.  What do I do?

[TurboTaxGinette]

Is the email address associated with this account still valid? Please answer with YES or NO only.

Thank you for choosing TurboTax.

[Kaia2019]

I lost the activation code

[TurboTaxSusan]

@Kaia2019 Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

[catwelsh1985]

Help I have also lost the activation code - purchases online Self employed from Costco

[TurboTaxGinette]

Unfortunately, as the software was bought at Costco, we have no record of your activation code.

Thank you for choosing TurboTax.