Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Netfile Error

Hi, 

I get the message "Your Relevé 1 and T4 entries don't match. The total of boxes B-A, B-B, B1, and B-2 of your Relevé 1 must equal the total of boxes 16, 16A, 17, and 17A of your T4."

 

I have entered the same number into B-A and 16 while the rest are left empty.

I have manually entered again and I still get the same error.

 

How do correct this or bypass it?

1 Reply

Netfile Error

If your province of employment is Quebec, delete the amounts that would be in boxes 17, 17A and 26 of your T4. 

Make sure you enter the amounts from boxes BA, BB and G on the Releve 1. 

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

 

 

Unlock tailored help options in your account.