Old Age Security

[Beedas]

I am over 65, but I don't get OAS because my income is too high.

But when I try to e-file my return, turbotax tells me I have an error that prevents me from e-filing. 

[TurboTaxGinette]

Is it a warning or an error? What exactly does it say? 

Thank you for choosing TurboTax.

[Beedas]

1. You were 65 years of age or older according to the Canada Revenue Agency's (CRA) records but you did not report any old age security (OAS) pension on line 11300. If you received OAS pension (the amount, if any, in box 18 of your T4A(OAS) slip), report this income on line 11300. If you did not receive OAS pension, indicate this on your return as instructed by your software.

[TurboTaxGinette]

That looks like a Warning and not an Error. If it is a Warning and not an Error, then it can be ignored and skipped. The Warning alert does not automatically mean something was done or entered incorrectly. Click on Review to verify, by clicking on "Applies to me". Once reviewed you can click "Done with warnings" and return to your review. 

Warnings are there just to ensure that if the situation applies to you, you can go back and make any necessary modifications.
Errors, on the other hand, will prevent you from filing because something in your return is incorrect and the return will not be accepted by the Canada Revenue Agency.

Thank you for choosing TurboTax.

[Beedas]

I have already said I am "done with warnings."

But when I try to netfile, I get: We're sorry, the Canada Revenue Agency was unable to accept your NETFILE tax return", based on the OAS error.

[TurboTaxBrenda]

Can you please go to the left side menu of your return and click on Income- T-Slips-T-Slip Summary and make sure that you did not accidentally check off the box that says T4A(OAS)?

[Beedas]

I didn't check it, but then got the error. So I tried checking it and leaving all zeros. Still got error. Tried checking it and entering .01 in all the boxes, still got error. I have no unchecked it and still get the error. I am running out of my 5 chances to netfile. 

CRA NETFILE has identified some errors.

Stephen, your NETFILE errors prevent you from using CRA's NETFILE service.

Click Back to fix your errors or select one of the following options:

[TurboTaxSusan]

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for further assistance.