I can't navigate through TurboTax 2018. All links on the left in the Easystep are grey with the lock symbol beside it?
I can't navigate through TurboTax 2018. All links on the left in the Easystep are grey with the lock symbol beside it. I tried to re-download the software but the problem wasn't solved. I'm running Windows 10.
I can't navigate through TurboTax 2018. All links on the left in the Easystep are grey with the lock symbol beside it?
Once you answer the questions in the "Introduction" section of your TurboTax download/installed version, you will be able to continue. These links will remain greyed out until you complete the basic information.
I can't navigate through TurboTax 2018. All links on the left in the Easystep are grey with the lock symbol beside it?
I'm having the same problem. I did my taxes last week up to Netfile, awaiting my husband's net income to file. Now he wants my net income but I can't get back into the return to find the info. It still tells me how much tax I have to pay, so the info's there. I click on the "Introduction" but nothing happens. Please help.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
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