Payment issue

[mpaiva2012]

Hi.  When preparing my dad's return, I was asked to pay for two returns (since I was going to prepare my mom's also) but when I got to the end of my dad's, there was no option to do my mothers.  I then proceeded to prepare my mom's separately and had to pay again.

Perhaps I should have done something differently since my dad has deceased but now I've paid for three returns when I only prepared two.  How can I be refunded for one of these?

Thank you.

Marta

[ganeshbhat03]

Please use the below link to contact our customer support through phone. Please ensure you have your account information handy during the call.

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P...