Re: Can't Use Netfile -- Form T2205

Abnormal25 · Mar 3, 2023 2:45:21 PM

<P>Everytime I try to Netfile my and my spouse's returns, I keep getting the message "You can't proceed further because one or more of your forms is currently unavailable. Please check back later. For more information, visit FAQ locked forms." I then read that all forms were to be unlocked March 1st. It's now March 3rd. I called TurboTax yesterday (March 2nd). They told me some forms were still locked and to call CRA. I did that. CRA says everything has been released and the problem is TurboTax. I called TT back and was told, the problem was the Ontario staycation tax credit form. Just before that call concluded, the TT person said she had just received a message that everything would be fixed "tomorrow morning" -- March 3rd. Of course, it wasn't fixed. I called TT back and this time they launched an investigation. I just heard back via email stating the problem is now Form T2205 (income from spousal RRSPs, etc.) with a link to the TT message that this form was to be unlocked on March 1st. I have wasted hours on this and don't trust anything TT tells me anymore. Anyone else having problems with this? Solutions?</P>

Can't Use Netfile -- Form T2205

All forms (Including the T2205) should be unlocked. If you are using TurboTax Online, you may need to clear your cache if you don't see the changes.

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

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