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Find CRA Netfile error information >> HERE!

code # 95365 how to fix this?

Adding lines together just force netfile to work is not correct.  52 is for capital gains before June 24 and 53 is for capital gains after June 24.  Mashing it all into line 53 is not accurate.  I wont fudge my return simply to bypass TurboTax's errors.  I'm not interested in a CRA audit.

code # 95365 how to fix this?

@Kyle_Aitken - I'm guessing you don't have the 'full' problem that many of us have.  That workaround doesn't work in all situations.  If you have T3s with capital gains in box 21, as long as you are in a net capital loss position, from say capital losses on your T5008, TurboTax still puts a 'zero' on line 68140 of form T936.  That line should be automatically populated with the sum of box 21 on the T3 slips, and it simply doesn't, and there is no workaround for that.  As long as line 19900 on Schedule 3, for total capital gains is positive, line 68140 is good.  The moment line 19900 becomes negative, TurboTax zeros out line 68140.

code # 95365 how to fix this?

@vuldub You are right but that was a suggestion by the Turbo Tax customer service rep. 

 

They better hope they have a good E&O policy with a lot of limits if their recommendations result in audits and negative impacts. 

 

Ultimately for me it was literally 47 cents on line 52 and it didn't change my return, I doubt the CRA will care.

code # 95365 how to fix this?

@vuldub exactly! I’m worried about an audit too.

code # 95365 how to fix this?

The proposed legislation changing the tax rate on capital gains never got passed. By the time this decision was made the revised forms created by CRA for 2024 with Box 52 and 53 were already done, and it was too late to go back to the forms used in 2023.  Despite the change in forms, the tax rate that is applied to amounts in both Bx 52 and Box 53 remains the same -- if CRA combines the two numbers anyway, there doesn't seem to be any reason why we shouldn't do so in order to bypass the glitches in Turbo Tax. 

 

Here's a link from the Financial Post that might be helpful: https://financialpost.com/personal-finance/taxes/why-complicated-tax-form-when-cap[product key remov...

code # 95365 how to fix this?

@Kyle_Aitken Thank you for the update.

code # 95365 how to fix this?

We are aware of this issue, and working with the CRA on a resolution. Currently we don't have any ETA. 

 

We appreciate your patience.

code # 95365 how to fix this?

It does not matter who or why caused the issue. Indeed, TurboTax has been aware of this issue from the beginning.  TurboTax should be able to check the client's file before NETFILE.  If their files have any potential problem with NETFILE from CRA, TurboTax could just pause the NETFILE function, and give a kind of warning to the client, to avoid their CRA account lockup,  TurboTax could just inform clients that wait to the resolution, This way will save the client's time, and put less pressure on the clients. 

Unfortunately, TurboTax is a business company, but it works as our lovely government agent. 

What was a beautiful country before, look at it now!

 

code # 95365 how to fix this?

Here we go again with the broken record.  They're working on it, and have no ETA.  Unbelievable!

 

I did find one way to get the forms to complete properly, but putting 100% of the T5008 on one return, and 100% of the T3s on the other.  Without the offsetting capital loss on the return with the gains on the T3s, the form populates correctly, showing the total of box 21 on the T3s.  And on the return with the T5008 losses, the total of gains from T3s is zero, so the fact that it can only display a zero, makes it correct!  Of course, since the gains and losses from all of these sources belongs 50/50 to both of us, that would be opening myself up for audit, to put the losses on one return and the gains on the other!  But, hey, at least it would get around the sloppy programming by the morons at TurboTax.

code # 95365 how to fix this?

Well, it looks like Intuit, an American multinational has adopted this year a new corporate strategy: strategic ghosting of its Canadian customers. No updates, no timeline, no transparancy. Maybe they think we enjoy the challenge of guessing when things will be fixed—like some sort of fiscal escape room?

 

It’s almost as  if they’re saying, "We do not need Canada anymore.''      And no, we don't have any more patience.