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Find CRA Netfile error information >> HERE!

code # 95365 how to fix this?

Thanks for the info! I hope they really mean it :(

code # 95365 how to fix this?

Thanks unhappy_camper.  This would be excellent considering that Wealthsimple is in the same boat and I've found other errors with their software and not small ones. 

code # 95365 how to fix this?

We are aware of this issue, and working with the CRA on a resolution.

 

We appreciate your patience.

leop
Level 3

code # 95365 how to fix this?

Well, thank you for at least giving us an update. Sounds like it's a joint CRA and tax software provider issue. That's what most of us wanted, an honest response with an ETA

code # 95365 how to fix this?

Anyone seeing a banner in the file section? I don't see it

frankvagi
Returning Member

code # 95365 how to fix this?

I'm locked out of refiling my taxes because of the issues this has caused!

I sure hope Turbo tax is going to be accountable in this mess!

Previous updates said it was fixed, now it's going to be resolved by April 14!

Extremely disappointed with Turbo tax and how this whole issue surfaced!

code # 95365 how to fix this?

code # 95365 how to fix this?

I opened TurboTax on my desktop yesterday evening and was asked if I wanted to update. I agreed and when I continued with my return the numbers had changed even though the inputs were the same. My original problem was with the 50/50 split on T3 capital gains. Lines 17599 and 17600 had the full amount entered on my return and 0 on my wife's but lines 68140 and 68150 were split 50/50. This error was corrected by the update even though I hadn't changed anything or used any of the workarounds mentioned in some of the earlier posts. My situation also didn't include any capital losses, just capital gains on a T3 and two T5008's. 

I Netfiled both returns today and both were accepted. A banner did appear that stated:

Alert: If you see one of the following codes, it's due to a CRA issue affecting all tax software in Canada. We're working with the CRA to get this resolved. Please come back after April 14 to file. Error codes: 2508, 2515, 45555, 90228, 90308, 95031, 95033, 95034, 95365, or 99915.

This software update may not resolve all of the problems, but I wanted to update everyone on my situation and thank everyone who posted comments and helpful details on their own experiences. If this is indeed a CRA issue and not a TurboTax problem, the lack of support and communication from both TurboTax and the CRA is still inexcusable.

Mmack4
New Member

code # 95365 how to fix this?

Has the TurboTax  Standard software been updated yet, to fix this error?  It's now 8 a.m. Central Time, April 8th.  My entries on all the schedules and boxes in question look proper but I am reluctant to attempt Netfiling a  couple's returns again until I am certain.  Please advise !

 

leop
Level 3

code # 95365 how to fix this?

Do nothing for now. TurboTax and CRA supposedly working on update which is supposed to be available on April 14.