Error code 95365

[terrykcooper]

My wife and I have an 80 / 20 split on a few capital gains and the updated software worked fine this time. The filing worked seamlessly. I did check that the Schedule 3 and T936 forms were properly in sync and the fields were properly entered first. I am not sure what would have happened if I had a capital loss. It is frustrating since you can only afford 5 attempts with Revenue Canada after which you need to send in a printed copy. 

[TurboTaxVeronique]

As it was said previously, we are aware of this issue, and we have an ongoing investigation about this. As this is an error message between Tax software's and CRA system, our team is working in collaboration with them to resolve this issue as soon as possible.

We will inform you in this thread, as soon as we have news to share.

We thank you for your patience.

[SandyMed]

Is this fixed already? Can we try now to resubmit?

[terrykcooper]

We were able to file both of our returns on Friday and within 24 hours the returns were assessed so no issues. However, we both had capital gains so I don't know if one has a capital loss what will happen. 

[SandyMed]

Thanks! I have capital gain too. I tried now and was able to netfile finally!

[TurboTaxAniqua]

@SandyMed Thanks for the update; we are glad to hear that.

[Goll-D]

Is it fixed?  Only have 1 more chance to file.

[TurboTaxSusan · Accepted solution]

The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada.

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? 

Error codes: 2508, 2515, 45555, 45566, 90308, 95031, 95033, 95034, 95365, and 99915.

Thank you for choosing TurboTax.

[j-so]

I would recommend that Intuit update the pages where it says Netfile error code 95365 has been fixed. As far as I can tell, it has been fixed for the rounding error, but not for people who have a capital loss. Can you please let us know if the capital loss issue is even being looked into (either by Intuit or CRA)?

[TurboTaxAniqua · Accepted solution]

@j-so The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA certified tax software across Canada. 

TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.

If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? . 

Thank you for choosing TurboTax