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EVELYN28
Returning Member

ERROR MESSAGE WHEN TRYING TO FILE

THIS IS THE ERROR MESSAGE I AM GETTING WHEN I TRY AND NETFILE?

 

The 'DonorConsentIndicator' element is invalid - The value '0' is invalid according to its datatype 'Token' - The Enumeration constraint failed.

 

PLEASE ADVISE ME HOW TO FIX THIS.

 

THANK YOU

7 Replies
jath
New Member

ERROR MESSAGE WHEN TRYING TO FILE

Must be a software problem with the new 2023 version.

I have tried repeatedly to find a way to correct the error, but no information has been provided by Turbo.

What a complete and utter waste of my valuable time.

Turbo, are you listening? I'm not going to pay for your error. Fix the error or email me with a refund.

EVELYN28
Returning Member

ERROR MESSAGE WHEN TRYING TO FILE

Go to the very beginning,  and start over and it will bring you to the organ donation part.  This fixes the problem

Dsss
New Member

ERROR MESSAGE WHEN TRYING TO FILE

Thanks Evelyn, can't  seem to find the Organ donation check box anywhere starting at the beginning, even did a search on Help. Please be more specific as to where it is , as you claim it will fix the software error  (bug) which is preventing me from filing

Regards,

Don

EVELYN28
Returning Member

ERROR MESSAGE WHEN TRYING TO FILE

Hi Don,  if you start at the beginning of your taxes,  like at the intro,  and click thru it will bring you to the donor part 

EVELYN28
Returning Member

ERROR MESSAGE WHEN TRYING TO FILE

Itā€™s with Canadian citizenship,  4th place under ā€œmy infoā€

 

it says do you authorize the cra to share your name and email with the government of Ontario ā€¦.

Dsss
New Member

ERROR MESSAGE WHEN TRYING TO FILE

Thanks again Evelyn, That worked and finally was able to submit to CRA

don

EVELYN28
Returning Member

ERROR MESSAGE WHEN TRYING TO FILE

Happy to help! šŸ˜Š