Error T3 Box 52 and 53

[smhardeman]

I am getting an error that reads 

The amount of foreign capital gains included in Box 52 plus the amounts in Box 54 and Box 56 can't be more than the total capital gains in Box 52. Additionally the amount of foreign capital gains included in Box 53 plus the the amounts from Box 55 and Box 57 can't be more than the total capitial gains in Box 53.

I have 0.00 in boxes 54 and 56 so the amount of box 52 ia not more than the total capital gain, same as boxes 55 and 57 are 0.00. 

Why am it getting an error that is preventing me from Netfiling my taxes

[TurboTaxAniqua]

For the error on the T3 slip not balancing box 52+53 to equal box 21A, trying to enter the sum of 52+53 into box 53 (deleting 52) should fix the problem.

Thank you for choosing TurboTax.

[maria311]

Hi,

i tried this but still got the same error. is the error due to your software not being updated? When can we expect to have it fix? 
Thank you!

[TurboTaxAniqua]

@maria311 We are aware of this issue, and our development team is working on a resolution. Once it is resolved, we will update you in this thread. We appreciate your patience.

[YOW18]

I got this same error message today. I did no find box 54 ,56 on my T3 slip, and I did not find those box on TURBO tax either. so how do I correct it .  can we just ignore it and file return?

[TurboTaxAniqua]

@YOW18 If there is no amount reported in those boxes, you can leave them empty. 

[SilverAce68]

I have received similar errors which are preventing me from Netfiling. 

This is one error supposedly in the T3 that states:

The amount of foreign capital gains included in box 52 plus the amounts from boxes 54 and 56 can't be more than the total capital gains in box 52. Additionally, the amount of foreign capital gains included in box 53 plus the amounts from boxes 55 and 57 can't be more than the total capital gains in box 53. Review your entries.

I have checked but the conditions stated do not exist.

There is a second supposed error in the T3 which states as follows:

The sum of capital gains before June 25 in box 52, and capital gains after June 24 in box 53, must equal the total capital gains in box 21. Review and adjust your entries.

There is nothing to adjust and again it will not allow me to Netfile.

This needs to be resolved quickly.

Please let us know when this corrected.

[TurboTaxAniqua]

@SilverAce68 Sure, we will. Our development team is working on a resolution. Once it is resolved, we will update you in this thread. We appreciate your patience.

[DIana59]

Same problem. Also unable to file.

[DIana59]

Will there be an update or message on the 2024 package. I wasted many hours thinking it was my error as I have never had a problem with Turbotax before. If you are aware of this problem other users should be notified. This issue is delaying filing our taxes and our time.