Error T3 Box 52 and 53

[Boxter]

I as well will never use it again

[garmar21]

Its April 2nd why hasn't this error been fixed

[RobGreen]

Good question.  You would think a reputable company like Intuit would be able to fix this issue within a couple of days.  Not weeks.  There is no excuse for this dragging on for weeks.  If they do not offer some sort of compensation for the delay, I will not be using their software going forward.  Any competent software engineer would be able to rewrite the code and send out an update in a couple of days.  At least  provide some sort of ETA.  Is it going to be days or weeks????? 

[TurboTaxAniqua]

We are aware of this issue, and our team is working on a resolution. Once it is resolved, we will update you in this thread.

We appreciate your patience.

[TurboTaxAniqua]

We released new updates this morning, so please make sure your software is up to date. It should work now.

Thank you for your patience.

[bramac]

You broke the program. when I open ttax platinum desktop it says update available. The only option is to click yes for update. After the windows security allow, The program won't open. Clicking open again takes you to the update software message and exactly the same thing happens. In short the program won't open, just stuck in the software update loop.

Truly pathetic.

How do I get a refund!!!

[TurboTaxAniqua]

@bramac We released new updates this morning, so please make sure your software is up to date.

Thank you for your patience.

[Boxter]

I have the same problem-pathetic.

I want a refund!!

[bramac]

Apparently you didn't read my message. The software won't update. Just stuck in and update and won't upen loop.

[TurboTaxAniqua]

@bramac To get the updated version reinstall the software using this link : https://turbotax.intuit.ca/tax/software/desktop