Error T3 Box 52 and 53

[Bill1677]

I still am getting the Box 52 Box 53 Error and I updated my software today so it still is not fixed. I too think we deserve a refund on our software as I have been trying to file for weeks and keep seeing a promise to fix the problem but no results.

[Rob2221]

please add me to the list 

[Stephen-T]

I have the same problem, please add me.

[oooAm]

I was able to fix my errors by updating my software. I deleted the T3s and re entered them. I also had to enter the same amount from T3 in the two boxes 53 in « other boxes » from that page. 52 was left empty. Somehow the errors cleared. 

[Devoted_guy]

Message from Intuit:

"We were attempting to resolve this error in collaboration with CRA. We hope to have this resolved by or on April 14th, and our development team is working on it. For our customers' awareness, we have placed a banner in the TurboTax filing section. Thank you for your patience."

[Wayne John]

I have one Warning about a T3 saying "The sum of capital gains before June 25 in box 52, and capital gains after June 24 in box 53, must equal the total capital gains in box 21. Review and adjust your entries".  I called Turbotax support [phone number removed] yesterday and today...Complete nightmare. Useless automated assistant and unhelpful human help. It seems to me the simple fix is for the software to read BOX 21 and ignore boxes 52 and 53.  How difficult is that to fix?  I tried four times to import data from CRA, but that fails EVERY TIME too.  I am so ANGRY at Intuit for this mess. I want a IMMEDIATE fix and a REFUND of for my purchase of TurboTax Standard.  This is horrible.  Other users say this creates errors in Netfile. I haven't even tried that yet. FIX YOUR SOFTWARE NOW!

[oooAm]

I know this isn’t the perfect solution but it might work? Can you enter all in box 53? So if you have 52 and 53 enter the sum of those amounts in box 53 (twice as it is listed twice if it is foreign). 

[GJGB]

I am also stymied from filing by this Error. I checked for a TurboTax update today but this wasn’t fixed. Please add me to the list to be notified when a fix is provided.

[H101]

Please add me to email list when this is fixed. I can’t submit either. 

[Don147]

I tried deleting my T3’s and reentering with the combined total in box 53. Still the same FIX errors when trying to prepare to netfile. No new software on April 8th as promised in a previous post from TurboTax. Unless they do something for all the added time and frustration, they’ll lose my business next year.