Intuit/Turbotax,
"urgent need for accountability and decisive action to resolve these issues".
We have been waiting for a solution for over 3 weeks now. Funny how you are passing the blame to CRA and not taking any action or accountability for the issues. If you expect any of these users to continue using your software in the future, we would expect some sort of compensation for the delays. Some of us are expecting a significant refund, and have no way of getting our money.
I am one of the ones reconsidering TurboTax for next year after this fiasco.
This is how I fixed mine so I could Netfile:
I am married and we have 4 T3's (50% allotted to each return) when I entered the 4 T3's under my name I was getting the old Box 52, 53, 56 and 57 errors, BUT! It let me Netfile Hubby's return....weird....
So today I deleted them under my name and put them under Hubby's name and voila! I could Netfile mine! I had a lot more data in more boxes (some did not even have any box 52, 53, and none had box 56 and 57...go figure!).
I am still pissed at Intuit for not fixing it...but at least I gotter' done....hopefully it will help someone!
@john71 The CRA has announced systems tax calculator errors that may affect your ability to file. These errors are affecting all CRA-certified tax software across Canada.
TurboTax is in direct contact with senior Government of Canada officials at CRA, underscoring the urgent need for accountability and decisive action to resolve these issues for our customers and all Canadians.
If you see one of these error codes, please visit What does my NETFILE error code mean and how do I fix it? .
As soon as the issue is resolved, we'll update this thread.
Thank you for your patience and choosing TurboTax.
Does this message look familiar? Must have it on a timed do-loop.
THAT works!!!!
What a bull**bleep** exercise to get there though!
mine is done
look at solution below put numbers in the second boxes for 52 and 53 magic its fixed filed mine l
I wish this had worked for me, unfortunately it did not.
What worked? Please share with everyone!
Yes, please. Put in what worked in one message or at least refer to the name of the person who posted whatever worked.
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