I have a "This wasn't expected, but we're working on fixing it" note. What's the problem and when will it be fixed?

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, lease contact our phone support team for more assistance. 

[Dino82]

lots of people having the same issue, I am swell, I called customer support, no help, same error, how do we get a refund for this product since it does not work.

[TurboTaxAniqua]

@Dino82 Our development team is working on resolving that issue.

We appreciate your patience.