I keep getting “We’re sorry. Something went wrong.” I got the same result on both the app and the browser. Is there anything I can do to make it work?

[jjkouakou225]

Here’s the full message. It’s been the same for a week. We're sorry, something went wrong The good news is that we're fixing it. In the meantime, please refresh the screen and try again. If you get this screen a second time, that means we're still working on it, so please come back in a few hours.

[TurboTaxSusan]

Where are you in the return when this happens?