Is anyone getting a message that states “this wasn’t expected, we’re working to fix the problem”?

[TurboTaxAniqua]

We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

Thank you for choosing TurboTax.

[ggcwillow]

This morning i “copied” the file i was working on because my kid wants their refund sooner rather than later, i was able to go thru the check and submit without the error.  However I have lost 1/8 of my available filings prior to that.  So now have 6 available and only 1 submitted. Math isnt adding up.

good luck! 

[pdtgreen]

Thank you, I did have a call with a rep last night. Creating the copy fixed the issue. 
if you delete the one you aren’t submitting you will get the right amount of files to be submitted 

[TurboTaxAniqua]

@pdtgreen We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

[B_leaf75]

Hello, any update on this?

[Ana Enduma]

any update on this?

[TurboTaxAniqua]

@B_leaf75 We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.

[B_leaf75]

Thank you for your reply. With no current ETA , what's to say this will be resolved before taxes are due to the government of Canada. Please advise, thanks.

Bruno

[TurboTaxAniqua]

@B_leaf75 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.