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pdtgreen
New Member

Is anyone getting a message that states “this wasn’t expected, we’re working to fix the problem”?

 
3 Replies

Is anyone getting a message that states “this wasn’t expected, we’re working to fix the problem”?

We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

 

Thank you for choosing TurboTax.

ggcwillow
New Member

Is anyone getting a message that states “this wasn’t expected, we’re working to fix the problem”?

This morning i “copied” the file i was working on because my kid wants their refund sooner rather than later, i was able to go thru the check and submit without the error.  However I have lost 1/8 of my available filings prior to that.  So now have 6 available and only 1 submitted. Math isnt adding up.

good luck! 

pdtgreen
New Member

Is anyone getting a message that states “this wasn’t expected, we’re working to fix the problem”?

Thank you, I did have a call with a rep last night. Creating the copy fixed the issue. 
if you delete the one you aren’t submitting you will get the right amount of files to be submitted