Promotional Offer, Legitimacy

[PineConeSix]

I received a 20% off promotional offer for TurboTax 2023 from address ending with @EM3.turbotax.intuit.ca. Can you confirm the legitimacy of this offer and the sender? I have not clicked on any of the links within the e-mail for fear it may be a phishing attempt.

[TurboTaxSusan]

Yes, the email is legitimate. Intuit is the company that makes TurboTax software.

[PineConeSix]

I'm aware Intuit makes TT. It's the "EM3" preface of the address that's the cause for my concern. That part looks unusual.

[dennis-wintjes]

I received the same email.  Save yourself trouble.  I sent an hour+ on this and still can't download the CD with the discounted price.  There site is screwed up.  Also when you go into the downloads section 2022 is the current year. 

[TurboTaxSusan · Accepted solution]

@PineConeSix  EM3.turbotax is a subdomain of the intuit.ca domain.

@dennis-wintjes Are you having problems downloading the software or is the discount not working for you?

[dennis-wintjes]

Yesterday, it was the correct price but I was unable to complete the purchase.  I added to the cart and then the next page never loaded.  Today, the price is wrong, so I have not added it to my cart.  Everything expects you to be an online user.  I don't trust my information online.

[dennis-wintjes]

Still occurring for me.  I add it to my cart and go to check out and the next page (https://accounts.intuit.ca/index.html?offering_id=intuit.tax.ctg.canada.turbotaxonline&locale=en-ca&...)  never loads.  I.e. I can't check out.  I have two days left before the offer expires.

[TurboTaxSusan]

@dennis-wintjes Please purchase the software, and we refund you the 20%.