QC Netfile error: MDR901 Element is Invalid

[MoogleMoo13]

Hi! I’m trying to Netfile my mom’s return and the CRA one worked but the Revenu QC one says: The MDR901 element is invalid. The value (phone number) in invalid according to it’s data type. The pattern constraint failed. 

I tried changing her phone number to the one at her residence vs the one that goes to her room directly but that didn’t work either. Help please! 

[TurboTaxBrenda]

The pattern of the phone number which means- put the proper phone number as requested xxx-xxx-xxxx You need to have it entered as shown with the hyphens and not use any brackets.

Thank you for choosing TurboTax.

[MoogleMoo13]

I tried that and it still doesn't work. 

[TurboTaxBrenda]

Have you tried removing her phone number, and leaving it blank?

[MagalieBo]

Hello @MoogleMoo13 

MDR901 is the telephone number entered on TP-1029.61.MD Québec form on line 09.1

A valid telephone number should have 10 digits. 

Thank you,

Magalie B.

[MoogleMoo13]

That didn't work either as it won't let me leave it blank. But I tried inputting her number again and this time it went through so not too sure what happened there in the end! Thank you . 

[TurboTaxBrenda]

We are happy to hear that it finally accepted the phone number and you were able to file your return.

Thank you for choosing TurboTax.