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Qualified Dividend help

Completing 2023 taxes. Qualified dividends are flowing thru on 1040 as taxable when they are under the IRS threshold for 0% tax.  The only way I can avoid this is to remove Box 1A on 1099-DIV entry.  I then get an error that 1A (ordinary) and 1B (qualified) need to be equal or, etc.  I'm using a MAC (not online).  Any ideas or similar issue?

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Qualified Dividend help

This is the support site for the Canadian TurboTax. For assistance with U.S. taxes and U.S. versions of TurboTax, please visit the website for TurboTax USA.

Qualified Dividend help

Sorry... thank you!