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System will not except the 16-digit code. It says it is invalid. What am i doing wrong?
I purchased the turbotax tax year 2024. I am getting invalid 16-digit code error. Any suggestions?
posted
Thursday
last updated
March 13, 2025
4:20 PM
2 Replies
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System will not except the 16-digit code. It says it is invalid. What am i doing wrong?
I purchased the 2024 Standard but the system will not accept the 16 digit code.
yesterday
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System will not except the 16-digit code. It says it is invalid. What am i doing wrong?
Is it possible that you are trying to activate your license code under the wrong version of the software? If the box says TurboTax Desktop/Download or digital download, that is not TurboTax Online.
Please let us know what is says on the box that you purchased.
Thank you for choosing TurboTax
yesterday