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    Roksinski
    New Member

    The activation code for my 2025 Deluxe Online Edition is not being accepted?

    Purchased at Costco Canada
    posted
    ‎February 26, 2026 4:17 AM
    last updated ‎February 26, 2026 4:17 AM
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    TurboTaxAniqua
    Moderator
    Moderator

    The activation code for my 2025 Deluxe Online Edition is not being accepted?

    If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? 

     

    Please keep in mind that the code can only be used once per account. Using the code again will result in an error message. It can only be linked to one account. Additionally, TurboTax Online and TurboTax Desktop codes are not interchangeable. 

     

    Thank you for choosing TurboTax.

    ‎February 26, 2026 6:55 AM
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