The update with the fix for this issue came out more than a week ago. So if you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for further assistance.
As of March 29, the software doesn't save inputs if you go back revisiting/editing your data in previous stages. Specifically, my data for self employment won't be saved even if opening in new browsers or incognito mode. This is a glitch that needs addressing.
As of March 29, the software doesn't save inputs if I go back revisiting/editing my data in previous stages. Specifically, my data for self employment won't be saved even if I open the software in new browsers or in incognito mode. This is a glitch that needs addressing.
This issue has been resolved a while back with our update. Please make sure that you have updated your software. If you have and the issue persists we recommend that you start a new return.
You can also choose to contact our phone support team so that they can view your screen and have your issue investigated.
I file online so I don't think I would be able to update the software on my end. I called the number posted above but nobody answered, guessed that I have to wait until Monday.
This is happening to me too. Got 1/2 way through then opened it today March 2nd only to find I had to start over - this is unsatisfactory. Come on TurboTax fix this or go out of business.
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