Turbo Tax 2019 costco code not working

[aaltwal]

I purchased Turbo Tax standard from Costco for the tax year 2019. The card int he box has 11 digits activation code while the activation page is requesting a 16 digit activation code.

How can I get a new code for my 2019 Turbo Tax standard to use on the web to file my taxes?

[TurboTaxSusan]

Please contact our phone support as they will be better able to assist you. You can use the form on this page to get the right phone number to call: “TurboTax Contact Us”