Unable to load and activate software.

[TurboTaxAniqua]

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[dade1954]

I believe I am using the download version

[TurboImpotBrenda]

1- Are you using a Mac computer or Windows? TurboTax Desktop/Download version is only available to Windows users.

2- Please check the box that you received when you purchased the TurboTax software and let us know what it says.