Why are my tax documents from CRA not populating in Turbo Tax?

[TurboTax_Susan]

@nagihomsy 
Please contact our phone support team as they will be able to assist you further.

[user17761291370]

I have exactly the same problem.  Importation from CRA and Quebec only import 1 or 2 documents out of many clearly available and visible on CRA and Quebec portal.

I have tried Chrome and Firefox.  Same result.

No error message, just missing 95% of all documents 

Support please advise.

Thanks

[tvxtvx]

Support could not help. I bought U file instead and it downloaded everything perfectly. I then asked intuit for a refund.