Why does your website keep repeating the same page after you click continue and won't let you to proceed

[itisme60]

It asks how did you do your taxes last year, when you click on Turbo Tax Online and hit continue it brings you back to that same page

[TurboTaxSusan]

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.