Your Current province of residence is not recognized by the CRA

[cyrilmaclean]

Im trying to Netfile and I get message above.

Ive always lived in Ontario and it shows Ontario in adress box correctly

[TurboTaxGinette]

Could you please clear your cache/cookies, sign out of your return and restart your computer?

Thank you for choosing TurboTax.

[cyrilmaclean]

I did clear my cookies/cache before posting my problem? Other solution?

[TurboTaxGinette]

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" then hold the line. 

​​​​​​​Thank you for choosing TurboTax.