Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Refile - Netfile error detected

Due to a mistake in one entry in the 5008 slips we needed to refile our returns.  After correcting the information, I was able to refile my wife's return, but mine keeps on getting rejected:

CRA NETFILE:  Errors Review

 

You must confirm whether or not your spouse or common-law partner's net income is nil or negative.

 

I have been unable to resolve.  Any help would be most appreciated.

 

Also - Is it possible to ask Intuit directly about this problem?  I have been unable to find a link to do so.

 

 

1 Reply

Refile - Netfile error detected

If your return didn't change, then you don't need to refile your return, only your wife's. 

 

If you return did change, the review should give you an "applies to me" or "fix" button to click, which will allow you to make any changes needed.

 

If you are still not able to resolve this issue, please contact our phone support team for more assistance. 

 

FYI: Intuit owns TurboTax, so when you are talking to someone at TurboTax, you are talking to Intuit too.

 

Unlock tailored help options in your account.