RESOLVED: Bought turbotax at Costco Canada. No license code provided

[rosaleac]

I bought turbotax Standard at Costco in Edmonton, Alberta. There was no license code provided anywhere in the box. I've used turbotax for years and so was surprised to find that there was no license code. I thought perhaps that the process had changed but realized after installation that it was still required. 

I looked everywhere inside the box as well as inside the sleeve that the CD came in and there is absolutely NO license code!

[berry1955]

bought software at Costco

no license code on CD envelope

what do i do

[TurboTaxSusan]

@berry1955 Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.