Submit a claim on the 100% accuracy guarantee and automated phone service does not work. Need live person or email to send in claim

[callumtio]

Hello, I have an error in my return not from my own negligence and have been reassessed $2,316.57 and receiving a return of $1,983.53.

I have tried calling both [phone number removed] and [phone number removed] and the automated service is not working for this case. I also see no way to send in my claim and follow your 3 steps to begin the process. Please let me know how to submit a claim by giving me a phone number with a live person or an email address to send my documents to. Thank you

[TurboTaxBrenda1]

Please contact our phone support team at 1-888-829-8608.

[callumtio]

As stated in the original post. The phone number you are giving me is a VR attendant that sends me a link to this community form when asking about submitting a claim. As stated I need a phone number to speak to a live person or an email that someone will respond to please

[TurboTaxBrenda1]

Here is the TurboTax link that you must use and follow the instructions provided. 

How do I submit a claim under the TurboTax 100% Accurate Calculations Guarantee?

Thank you for choosing TurboTax.